Return Policy
We want you to be 100% satisfied with your purchase!
However we do understand that things don't always work out.
Yes, we DO Accept returns! For Exchange or Store Credit Only!
When you return an item , Please ADD a NOTE with your return stating what you wish to exchange the item for?
Please INCLUDE your NAME and EMAIL and PHONE NUMBER!!
Please Be Advised!!!! The Following Collections are NOT Returnable!
No Vests/ponchos ($32 or less) Layering Tops, or Accessory Items are Returnable!
We WILL make an exception if the customer is willing to pay for all shipping cost. There will also be an $8.75 RESTOCKING FEE!
Please Be Certain of your purchase! We ask that you call us if you are not sure about what size to order, and we will guide you.
If Rene's Creations makes a mistake on your order , Rene's Creations WILL PAY for ALL shipping fees!
The Customer will not be charged for shipping costs!
All other items You MAY RETURN: within 7 days of receiving your order, for store credit
We will issue you a discount code for the price of the item (s) to use on a future order
The discount code will expire after 30 days.
WE do NOT offer Refunds!!
Returned items MUST be in the NEW condition as when you received it!
You will receive a store credit of the cost of the item(s) and do NOT include shipping cost.
Please send all RETURNS to: Rene's Creations, P.O Box 693, Flushing, MI 48433.
Please add a note if you are wanting a store credit or exchange.
Call or Text: 281-974-0853