Refund policy

Returns/Refund Policy: 

If you wish to exchange your item for something else please follow the instruction below.  Returns accepted for 14 days receiving your order.

We DO NOT GIVE REFUNDS!    Only store credit for a returned item  

All Clearance Items are NOT RETURNABLE!!

 Please be certain of your purchase!  If you ordered the wrong size by mistake, we are happy to exchange it, customer pays for shipping  

Please call us so that we may assist you in ordering the correct size/item!

281-974-0853

We DO however, offer an EXCHANGE  FOR STORE CREDIT ONLY!

To be eligible for an exchange:/ (store credit)  your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Gift cards are Not REFUNDABLE!

To return an item please follow the instructions on the postcard with your order:

Please send to :

Rene's Creations , 106 Indian Point Dr. , White House, TN 37188

Please add a note with your return, as to what item you wish to EXCHANGE it for, or if you prefer a store credit.

Rene's Creations will EMAIL you or TEXT you a DISCOUNT CODE for the Cost of the item you returned.  You may then use the code to place a NEW ORDER, and the amount will be deducted from your total at checkout!

We do not offer refunds.  You may exchange the item for something else, or receive a store credit to be used on a future purchase, expires 30 days

You must return the item within 7 days of receiving it.

Only REGULAR priced items  ( NO CLEARANCE ITEMS )

Exchanges (if applicable)
We only replace items if they are defective or damaged.

If you need to exchange it for the same item, send us an email at rene@renescreations.com and send your item to: Rene's Creations, 106 Indian Point Dr., White House, TN 37188

To return your product, you should mail your product to:

Rene's Creations, 106 Indian Point Dr., White House, TN 37188

Text or call us at: 281-974-0853

Customer is responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.